Contact and complaints
Draft for review — not effective terms or a completed privacy notice.
Version 2026-10-10-draft-3 · Updated 10 October 2026
Operator details and contact routes to complete before public release.
Operator details awaiting confirmation
Trading name: SeedSlate. Public support, privacy and safety contact: info@seedslate.co.uk. Legal operator and postal business contact address: omitted from this draft at the owner’s request, pending confirmation before public issue. Business structure: no company confirmed. Intended audience: tutors, families, schools and learners of all ages, with no minimum student age.
The operator can be an individual trading as SeedSlate. If a company is formed, update these details and identify any change in responsibility for existing personal information and contracts.
Privacy, support and safety
The info@seedslate.co.uk mailbox must be tested for delivery and assigned to someone who checks it, with a backup during absence. It is not an emergency service. Privacy complaints must be acknowledged within 30 days and investigated without undue delay. Access/erasure requests must be handled using their separate statutory rules.
For privacy complaints, the UK Information Commissioner’s Office provides guidance at ico.org.uk. For immediate danger in the UK, call 999. Ordinary platform feedback can use Suggestions, but it is not an emergency channel.